1) How to Track Your Order

 • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to the courier’s website.

 • You can also track your order by logging into your U.S. Hot Stamps account → My Orders.

 • If you checked out as a guest, you can still track your order via the link in your confirmation email.


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2) Tracking Updates

 • Please allow 24–48 hours after shipment for tracking information to update on the courier’s website.

 • During peak seasons or public holidays, updates may take longer.


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3) Shipping Carriers

We work with trusted carriers (varies by destination), including but not limited to:

 • USPS

 • UPS

 • DHL Express

 • FedEx

 • Royal Mail / local postal partners


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4) Delivery Timeline

 • Delivery times depend on your location and the shipping method selected at checkout.

 • Estimated delivery ranges are shown on your checkout page before you confirm payment.

 • Please note that customs inspections may occasionally cause delays outside our control.


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5) Missing or Delayed Packages

If your order shows as “Delivered” but you have not received it, please:

 • Contact your local USPS post office with the tracking number. Carriers sometimes deliver a package to the wrong address.

 • Check with neighbors, reception, or your building management.

 • Confirm the shipping address provided during checkout.

 • If your tracking hasn’t updated for more than 7 business days, please contact us at service@ushotstamps.com with your order number and tracking number, and we will liaise with the courier.


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